Warranty Claim Policy

All eligible products come with official brand warranty for complete peace of mind.

Warranty Coverage

Warranty duration may vary by product (up to 2 years, depending on brand).

⚠️ Required: Valid Warranty Card and Purchase Invoice (Memo). Claims will NOT be accepted without these.

How to Claim Warranty

1

Contact Support

Reach out via phone, email, or ticket.

2

Provide Documents

Warranty card, invoice, and issue details.

3

Product Pickup

We'll arrange rider pickup.

4

Service & Repair

Product inspected and serviced.

5

Return Delivery

Delivered back free of charge.

✅ What's Covered

  • Manufacturing defects only
  • Warranty service free during warranty period
  • Pickup and delivery included

❌ Not Covered

Physical or accidental damage
Misuse or voltage fluctuation
Unauthorized repair
Normal wear and tear

Need Help?

📧 support@shebaelectronics.co