At Sheba Electronics, we are committed to providing 100% Official & Authentic products with official warranty support and reliable after-sales service. This policy explains warranty coverage, exclusions, claim procedures, and customer responsibilities.
We offer various types of warranties depending on the specific product category.
Products covered directly by the authorized brand service network in Bangladesh. Customers can receive warranty support through Sheba Electronics Customer Support Assistance, coordinating on their behalf.
Warranty service provided directly by the manufacturer or authorized distributor in accordance with the brand's official global or regional policies.
Covers technical or functional repairs and troubleshooting caused by manufacturing defects under normal usage conditions, excluding replacement of parts.
Covers specific internal hardware components or replacement parts during the valid warranty period. Duration varies based on the product category and brand.
Understand what issues are covered by the official warranty and what parameters void coverage.
* Warranty service is provided strictly in accordance with the manufacturer's official terms and conditions.
* Accessories and consumable items are generally excluded from warranty coverage unless explicitly noted.
Please ensure you have these documents and items ready when placing a warranty request.
Purchase receipt / Memo copy
If supplied with product
Clear barcode or serial label
Recommended for secure transit
Follow these simple steps to claim your warranty service seamlessly.
Reach out to the Sheba Electronics support team with the following details:
The defective product will undergo careful evaluation at our service hub:
If the issue falls under official warranty coverage, repair service is approved, or defective parts are replaced under brand guidelines.
* If the issue is outside warranty coverage, you will be informed about applicable service charges before any repair begins.
Servicing times vary by category, spare parts status, and brand approvals:
Get available warranty service from anywhere in Bangladesh with quick courier coordination.
Visit us directly for hand-delivered product drop-offs, diagnostic check-ups, and instant support coordination.
Please review these critical terms to avoid unintentional voiding of your product warranty.
Warranty coverage and duration differ by brand, product category, and intended usage (household vs. commercial).
The valid warranty period starts strictly from the date of purchase mentioned on the original retail invoice.
Sheba Electronics reserves the right to physically inspect and run diagnostics before approving any warranty service.
Any unauthorized repair attempts, servicing, or opening of the product by local technicians automatically voids the warranty.
Physical damage, structural cracks, and liquid damage are not covered under warranty unless explicitly stated by the brand.
Customers are strongly advised to carefully read the product user manual and electrical safety guidelines before first use.
Our dedicated support team is ready to assist you with claims, repairs, or verification queries.
Thank you for choosing Sheba Electronics — your trusted destination for authentic home appliances and electronics.
